Shipping

To celebrate the launch of this new e-shop we are very happy to offer a free delivery to our first 10 customers.
Offer available for Hong Kong deliveries only, until 18 Dec 2018.
The delivery will be proceed by the HK post as a registered courrier.

CHRISTMAS DELIVERY SCHEDULE

WITHIN HONG KONG SAR

Orders placed after 18 Dec. might run the risk of not being delivered in time because of anticipated seasonal work pressure.
Hongkong Post announced that the latest posting date of Christmas mail for local delivery before Christmas Day is December 20 (Thursday).


EVERYWHERE ELSE

Unfortunately we can not garantee that your order will make it before Chirstmas.
The normal Hong Kong post schedule should be back to normal right after the holiday season.
Kindly e-mail us for more details at hello@assiabennani.com



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DELAY

- Your order will be shipped within 48h after we received your payment. However if your order includes stickers, the goods will be shipped once the stickers are produced. (production delay is about 5 working days)

- Orders are shipped by registered post.

- Hong Kong post delay:

. To Hong Kong: 2-3 working days.
. Anywhere else by Normal shipping: 1-4 weeks.
. Anywhere else by Speedpost: 3-10 days.

- To save shipping fees, you can collect your order at our Discovery Bay Studio

Unit F - 19/F Greenfield Court (by appointment only)


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- The shipping rate is calculated based on the weight of the product. You may be able to see the estimated shipping during your check out process (before you make a payment).

- Free delivery for Hong Kong for any orders above HK$1000.

- Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items into one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

- An extra charge of HK$40 might be charge for the framed canvas items and HK$20 for gift wrapping.


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All goods delivered outside of Hong Kong may be liable to customs duty when the shipment reaches its destination. These possible customs duties or taxes constitute the buyer’s expenses and are under his/her sole responsibility.

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- Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

- All estimated dates for either despatch or delivery by M&G Ltd are as estimates only and are not to be of the essence of the Contract. Therefore M&G Ltd shall not be liable for the consequences of any delay in fulfilling the buyer's order howsoever caused.


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